Kb777 Privacy Policy — Our Commitment to Protecting Your Data

1 Introduction

Kb777 is a trusted online gaming platform in Bangladesh. We are fully committed to protecting the privacy of our members' personal information. This Privacy Policy clearly explains what data we collect, how it is used, and how it is kept secure.

By creating an account on kb777 and using our services, you agree to this Privacy Policy. If you do not agree with any part of this policy, we ask that you refrain from using our platform.

Our Privacy Policy may be updated over time. We will notify registered members of any changes via email or platform notification. The date of the latest update will always be displayed at the top of this page.

2 What Data We Collect

Kb777 collects two types of information — what you provide voluntarily and what our systems collect automatically.

Information you provide:

• Full name, date of birth, and gender (collected at registration)
• Mobile number & email address
• Address & Nationality
• Copy of National ID card, passport, or driving license (for KYC verification)
• Payment account details (bKash, Nagad, Rocket number, etc.)
• Content of communications with the support team

Automatically Collected Information:

• IP address and device information (model, operating system, browser)
• Login time, session duration, and gaming activity records
• Browsing behavior via cookies and tracking pixels
• Transaction history & payment records
• Geolocation data (only where required by regulatory obligations)

3 How We Use Your Data

Collected information is used for the following purposes:

We will obtain your consent before using your data for marketing purposes. You may opt out of marketing communications at any time.

4 Data Sharing & Disclosure

Kb777 does not sell your personal information to third parties. However, limited data sharing may occur in specific circumstances:

• Payment Processors: Necessary information is shared with bKash, Nagad, or Rocket to process deposits and withdrawals.
• Game Provider: Third-party game providers may receive the minimum information necessary to operate their games.
• Law Enforcement Agencies: We are required to share information with authorities when mandated by court order or legal obligation.
• KYC Verification Provider: Documents may be shared with an approved KYC partner for identity verification.
• Cybersecurity Auditor: Professional firms engaged to conduct security testing of the platform.

All third parties operate under strict confidentiality agreements with kb777. They may not use any information received for any other purpose.

5 Data Retention Period

Kb777 does not retain your data beyond what is necessary. Retention periods vary by data type:

• Active account data — retained for as long as the account remains active.
• Transaction records — 5 years from the date of the last transaction (as required by law).
• KYC documents — retained for 3 years from the date of verification.
• Support conversations — 2 years after closure.
• Cookie and session data — retained for 30 days after the session ends.

Even after an account is closed, data may be retained for a legally required period. Once that period expires, all data is securely deleted or anonymized.

6 Cookie Policy

Kb777 uses cookies to enhance your experience and ensure the platform functions properly. The types of cookies we use:

• Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Functional Cookies: To remember your preferred language, theme, and settings.
• Analytical Cookies: To understand which pages are most visited and how users navigate the platform.
• Marketing Cookies: To show you relevant promotions based on your interests (with your consent).

You can manage cookies through your browser settings. Please note that disabling essential cookies may cause some key features to stop working.

7 Your Rights

As a kb777 member, you have the following rights regarding your personal data:

To exercise any of these rights, please contact our support team. We typically respond within 14 business days.

8 Children's Privacy

Kb777's services are intended exclusively for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

Age is verified through date of birth at registration. If there is any doubt, users may be asked to confirm their age via KYC verification.

If a parent or guardian discovers that their minor child has created an account on our platform, please notify our support team immediately. We will promptly close the account and delete all associated data.

9 Third-Party Links & Services

The kb777 platform integrates certain third-party games and payment services. These third-party providers operate under their own privacy policies.

These third-party service providers are selected based on the following criteria:

• Whether internationally recognized security standards are followed.
• Whether GDPR or equivalent data protection standards are followed.
• Whether the platform undergoes regular independent security audits.
• Does not sell or misuse user data.

Kb777 is not responsible for the privacy practices of third-party services. However, we always strive to work with trusted and reliable partners.

10 Security Measures

Kb777 uses industry-standard security technology to keep your data safe:

• 256-bit SSL/TLS encryption — on all data transfers.
• AES-256 encryption — for sensitive data stored in the database.
• Two-factor authentication (2FA) — for an added layer of security at account login.
• Firewall & DDoS protection — to defend against cyberattacks.
• Regular penetration testing — to identify potential vulnerabilities.
• 24/7 security monitoring — for instant detection of unusual activity.

Please note that no method of transmitting data over the internet is completely secure. While we make every effort to protect your information, we cannot guarantee 100% security. We also encourage you to keep your password confidential and avoid logging in from unfamiliar devices.

11 Privacy Policy Updates

Kb777 may update this Privacy Policy from time to time. Changes may be made for the following reasons:

• Launching new services or features.
• Compliance with legal or regulatory changes.
• Improving security and privacy protections.
• Based on user feedback and suggestions.

For significant changes, we will notify you by email or platform banner at least 30 days in advance. Continued use of the platform after changes take effect will be considered acceptance of the updated policy.

12 Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact our Data Protection team:

• Email: [email protected]
• Response Time: Within a maximum of 72 hours.
• Office Hours: Monday–Friday, 9:00 AM – 9:00 PM (BST).

Upon receiving your complaint or request, we will send a confirmation with a ticket number and resolve it as quickly as possible.